Field Service Engineer Manager

RheoSense Inc

San Ramon, CA, United States
Base: $120,000–$150,000 py; bonus/equity: not spec...
On-site
Field service engineering leadership
Electromechanical troubleshooting skills
Customer support and service delivery
RheoSense is a leading scientific instrumentation company specializing in high-precision microfluidic viscosity measurement technology

Job Summary

  • RheoSense is a leading scientific instrumentation company specializing in high-precision microfluidic viscosity measurement technology.
  • The Field Service Engineer Manager will lead a team, oversee service delivery, and collaborate cross-functionally to improve product performance and customer satisfaction.
  • The company offers competitive compensation, comprehensive benefits, professional development, and an inclusive, collaborative team environment.

Matching Summary

RheoSense is a leading scientific instrumentation company specializing in high-precision microfluidic viscosity measurement technology.

Salary

Base: $120,000–$150,000 per year; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life insurance, wellness programs, PTO, parental leave, 401(k) match, employee stock ownership

Skills & Requirements

Must-have

  • field service engineering leadership
  • electromechanical troubleshooting skills
  • customer support and service delivery
  • team mentoring and development
  • service process improvement
  • domestic and international travel

Nice-to-have

  • experience with viscometers and rheometers
  • small company environment adaptability
  • cross-functional collaboration
  • service management systems familiarity
  • service-first mindset
  • calm and mature leadership style

Key Requirements

  • 5+ years field service engineering experience
  • 2+ years supervisory or team lead experience
  • strong troubleshooting of precision instruments
  • excellent communication skills
  • ability to travel domestically and internationally

Work Rights

Not specified

Tailored Resume

Cover Letter