Customer Service Representative, Ready Mix - Central Florida

MASCHMEYER CONCRETE

Orlando, FL, United States
**
Answering incoming customer calls
Scheduling concrete deliveries
Processing customer payments
** Maschmeyer Concrete is seeking a Customer Service Representative for their dispatch team in Orlando, FL. The role involves managing customer calls, scheduling concrete deliveries, processing payments, and ensuring effective communication with delivery professionals. **

Job Summary

  • The Customer Service Representative will be responsible for answering incoming customers' calls, scheduling deliveries of concrete to satisfy customers' needs, process customers' payments, and maintain adequate communication with Delivery Professionals.
  • Maschmeyer Concrete takes pride in its people by building strong Customer and Team relationships through the relentless pursuit of our Mission and Core Values.
  • Benefits Include: Competitive hourly rate of pay based on ability & experience, Medical, Dental, & Vision Insurance, 8 Paid Holidays a Year & Weekly Accrued Paid Time Off (PTO), 401k with company match.

Matching Summary

Match Score: 75

** Maschmeyer Concrete is seeking a Customer Service Representative for their dispatch team in Orlando, FL. The role involves managing customer calls, scheduling concrete deliveries, processing payments, and ensuring effective communication with delivery professionals. **

Skills & Requirements

Must-have

  • answering incoming customer calls
  • scheduling concrete deliveries
  • processing customer payments
  • maintaining communication with Delivery Professionals
  • excellent customer service skills
  • excellent communication skills
  • intermediate computer skills
  • Microsoft Office proficiency

Nice-to-have

  • prior experience in concrete industry
  • knowledge of ready-mix concrete
  • knowledge of concrete block
  • bilingual in Spanish

Key Requirements

  • High School diploma or equivalent
  • Availability: Monday - Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter