Body Shop Customer Service Rep

Carbone Body Shop

Utica, NY, United States
$16.00-$20.00 ph
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide excellent customer service and resolve inquiries and complaints. The position requires strong communication skills and the ability to handle stressful situations, with a schedule of Monday to Friday, 8 AM to 5 PM

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 75

Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide excellent customer service and resolve inquiries and complaints. The position requires strong communication skills and the ability to handle stressful situations, with a schedule of Monday to Friday, 8 AM to 5 PM.

Salary

$16.00-$20.00

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Resolve customer complaints
  • Keep records of interactions

Nice-to-have

  • Empathetic and professional attitude
  • Calm in stressful situations

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter