Customer Service Officer

MASTERSEALS INT. PTE. LTD.

Tuas, Singapore
Onsite (7.30am to 4.50pm, 5 days work week)
Sales enquiry administration
Order entry and invoicing processing
Logistics and shipment coordination
Masterseals Int. Pte. Ltd. is seeking a Customer Service Officer to provide backend support as part of its growth strategy in Tuas, Singapore. The ideal candidate will have at least two years of experience in customer service and be responsible for sales inquiries, order processing, and coordination with logistics and warehouse operations

Job Summary

  • The role involves administering the full sales cycle from enquiry to invoicing while ensuring accurate documentation.
  • Candidates will coordinate with purchasing, logistics, and warehouse teams to arrange timely shipments to customers.
  • The position requires monitoring orders closely to ensure on-time delivery and prompt provision of all required documents.

Matching Summary

Match Score: 75

Masterseals Int. Pte. Ltd. is seeking a Customer Service Officer to provide backend support as part of its growth strategy in Tuas, Singapore. The ideal candidate will have at least two years of experience in customer service and be responsible for sales inquiries, order processing, and coordination with logistics and warehouse operations.

Skills & Requirements

Must-have

  • Sales enquiry administration
  • Order entry and invoicing processing
  • Logistics and shipment coordination
  • Order status communication
  • Document matching and credit notes

Nice-to-have

  • Proactive response capability
  • Prompt customer service attitude
  • Collaborative team environment

Key Requirements

  • At least O Levels or equivalent
  • Minimum 2 years' experience in customer service
  • Proactive and prompt response skills

Work Rights

Not specified

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