Service/sales Bdc Administrator

L0143 Chevrolet GMC of Fairbanks Chevrolet Buick GMC of Fairbanks

Fairbanks, Alaska, USA
Base: $25.00phly; bonus/equity: not specified; ben...
Full-time, onsite
Customer communication and follow-up
Manage high call volumes
Schedule sales and service appointments
L0143 Chevrolet GMC of Fairbanks is seeking a Service/Sales BDC Administrator to enhance customer communication and support the dealership's Sales and Service Departments. The ideal candidate should have over five years of experience in customer service and office administration, with a focus on improving customer relationships and satisfaction

Job Summary

  • This role manages customer communication and follow-up for both sales and service customers, supporting the dealership’s Sales and Service Departments while ensuring an exceptional customer experience.
  • The BDC Administrator plays a key role in strengthening customer relationships, increasing appointment show rates, improving customer satisfaction, and driving long-term customer retention.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 85

L0143 Chevrolet GMC of Fairbanks is seeking a Service/Sales BDC Administrator to enhance customer communication and support the dealership's Sales and Service Departments. The ideal candidate should have over five years of experience in customer service and office administration, with a focus on improving customer relationships and satisfaction.

Salary

Base: $25.00/Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Customer communication and follow-up
  • Manage high call volumes
  • Schedule sales and service appointments
  • Maintain customer records
  • Professional front office environment

Nice-to-have

  • Customer-focused
  • Detail-oriented
  • Thrive in fast-paced environment

Key Requirements

  • 5+ years of experience
  • Reception, office administration, customer service experience
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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