Customer Service Representatives - Start Date 18th May 2026

Capita (digital)

Liverpool, United Kingdom
Base: £25,155 py; bonus/equity: not specified; ben...
Proven call centre experience
Handling high-volume inbound calls
Excellent telephone manner
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis

Job Summary

  • Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis.
  • You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries.
  • Starting salary £25,155 per annum with 23 days' holiday (rising to 27) and other benefits.

Matching Summary

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis.

Salary

Base: £25,155 per annum; Bonus/Equity: Not specified; Benefits: 23 days' holiday (rising to 27), Discounted insurance policies, Company matched pension, Life assurance, 15 weeks' fully paid maternity/adoption/shared parental leave, paternity pay of two weeks, Discounts on retails, socialising, health and wellbeing, travel and technology

Skills & Requirements

Must-have

  • Proven call centre experience
  • Handling high-volume inbound calls
  • Excellent telephone manner
  • Ability to show empathy
  • Resolve queries quickly and efficiently
  • Strong attention to detail

Nice-to-have

  • Genuine passion for customer service
  • Develop your skills
  • Fast-paced environment
  • Support others

Key Requirements

  • Proven call centre experience
  • Lived in the UK for the past five consecutive years
  • Enhanced security clearance

Work Rights

Must have lived in the UK for the past five consecutive years

Tailored Resume

Cover Letter