Not specified (potentially onsite based on location).
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a Customer Service Advisor in Quezon City, Philippines, to provide customer support through various communication channels. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment
Job Summary
The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Essential functions include ensuring service meets contractual Key Performance Indicators and clarifying customer requirements to provide resolution.
Candidates must be dependable with strong attention to detail and able to rotate shifts as needed.
Matching Summary
Match Score: 75
Concentrix is seeking a Customer Service Advisor in Quezon City, Philippines, to provide customer support through various communication channels. The ideal candidate should possess strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Skills & Requirements
Must-have
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Nice-to-have
Demonstrate empathy while building rapport
Flexible and adapt to changes quickly
Tolerance for repetitive work
Key Requirements
High school diploma
Three to six months of relevant experience preferred