Patient Services Representative (psr) - Per Diem (park Ridge)

Advocate Health

Park Ridge, IL, USA
Base: $19.45 - $29.20 ph; bonus/equity: not specif...
Patient appointment scheduling
Electronic medical records (emr) system
Billing information entry
Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and medical records while ensuring confidentiality and timely communication

Job Summary

  • Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and medical records while ensuring confidentiality and timely communication.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs to support employees.
  • Advocate Health is a nationally recognized nonprofit integrated health system serving nearly 6 million patients with expertise in multiple specialties and a commitment to equitable care.

Matching Summary

Patient Services Representatives provide efficient, high-quality service to patients by managing appointments, billing, and medical records while ensuring confidentiality and timely communication.

Salary

Base: $19.45 - $29.20 per hour; Bonus/Equity: Not specified; Benefits: Not eligible for benefits

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Electronic Medical Records (EMR) system
  • Billing information entry
  • Customer service in healthcare
  • Handling multiple phone lines
  • Patient insurance verification
  • High volume multitasking environment

Nice-to-have

  • Knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem solving for patient inquiries
  • Experience with difficult callers
  • Ability to work under stress
  • Team collaboration for patient lifts

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers or patients

Work Rights

Not specified

Tailored Resume

Cover Letter