The Service Delivery Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams
Job Summary
The Service Delivery Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams.
Responsibilities include personnel management, ensuring work is performed as expected, and regular client communication on progress.
The role involves managing and evolving existing services, assisting sales teams with growth strategy, and defining product roadmaps.
Matching Summary
The Service Delivery Manager is a client facing role requiring leadership, strong ability to multitask, prioritize, communicate, and direct diverse teams.
Skills & Requirements
Must-have
client facing role
manage client expectations
manage employee expectations
multitask, prioritize, communicate
direct diverse teams
IT Infrastructure and/or application change
Nice-to-have
assist sales teams with growth strategy
passion for IT industry
improve business outcomes with technology
collaborative, dynamic planning process
Key Requirements
Bachelor’s degree and 5 to 8 years’ related experience
Equivalent combination of education and experience
Successfully delivering complex, high profile IT projects
Implementing and leading improvements in project lifecycle