Pharmacy Operations Lead Representative

The Cigna Group

Workload distribution and monitoring
Resource scheduling and shifting
Issue management and resolution
Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed

Job Summary

  • Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.
  • Effectively manages issues impacting performance and productivity of team members; including documenting issues, offering solutions, collaborating with others, communicating status and escalating as needed.
  • Assist in training staff regarding procedures, including one on one training and/or to group sessions as needed.

Matching Summary

Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.

Skills & Requirements

Must-have

  • Workload distribution and monitoring
  • Resource scheduling and shifting
  • Issue management and resolution
  • Policy and procedure adherence
  • Team guidance and coaching

Nice-to-have

  • Warehouse management system experience
  • Attention to detail
  • Organizational skills
  • Flexible schedule availability

Key Requirements

  • High School diploma or equivalent
  • Three to five years relevant experience
  • Pharmacy dispensing setting experience required
  • Pharmacy Technician license/certification/registration
  • Microsoft Excel proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter