Customer Success Manager Mulesoft

Salesforce

Multiple Locations
$123,100 - $186,300 annually; not specified; not s...
Mulesoft anypoint platform expertise
Customer relationship management
Drive platform adoption
The Customer Success Manager is responsible for ensuring high-value customers achieve significant return on investment with the platform, acting as a trusted advisor and extension of the customer's workforce

Job Summary

  • The Customer Success Manager is responsible for ensuring high-value customers achieve significant return on investment with the platform, acting as a trusted advisor and extension of the customer's workforce.
  • This role involves driving adoption of MuleSoft features, managing stakeholder relationships, and proactively monitoring technical health and customer risk.
  • Salesforce offers a comprehensive benefits package and utilizes AI agents to accelerate impact, fostering a culture of innovation and workforce transformation.

Matching Summary

The Customer Success Manager is responsible for ensuring high-value customers achieve significant return on investment with the platform, acting as a trusted advisor and extension of the customer's workforce.

Salary

$123,100 - $186,300 annually; Not specified; Not specified

Skills & Requirements

Must-have

  • MuleSoft Anypoint Platform expertise
  • Customer relationship management
  • Drive platform adoption
  • Technical and business problem solving
  • AI agent proficiency
  • Prompt engineering basics

Nice-to-have

  • Executive-level relationship cultivation
  • Industry-specific knowledge
  • Collaborative learning mindset
  • Proactive risk management
  • Cross-functional team collaboration

Key Requirements

  • 3+ years relevant industry expertise
  • MuleSoft Integration Associate/Developer certifications
  • 3-4 years supporting MuleSoft Anypoint Platform
  • Experience with Anypoint Platform components
  • Knowledge of integration patterns and connectors
  • Understanding of API lifecycle management
  • Basic knowledge of REST APIs and API Security
  • Ability to obtain Public Trust clearance

Work Rights

Ability to obtain Public Trust clearance

Tailored Resume

Cover Letter