Guest Services Officer

AirAsia X

Busan, South Korea
Not specified; not specified; key medical + insura...
Maintain safety and security standards
Operate check-in counters and gates
Conduct staff briefings and de-briefings
The Guest Services Officer is responsible for maintaining the highest level of safety, security, and service standards for all ground operations at Busan Gimhae International Airport

Job Summary

  • The Guest Services Officer is responsible for maintaining the highest level of safety, security, and service standards for all ground operations at Busan Gimhae International Airport.
  • Key duties include ensuring smooth daily operations at check-in counters, managing gates, and supervising staff assignments and equipment readiness.
  • Employees enjoy comprehensive benefits including free flights, unlimited discounted flights, medical insurance, and a unique Allstar culture focused on career growth.

Matching Summary

The Guest Services Officer is responsible for maintaining the highest level of safety, security, and service standards for all ground operations at Busan Gimhae International Airport.

Salary

Not specified; Not specified; Key medical and insurance benefits, maternity expenses, flexible work arrangements, health and fitness amenities, paid time off, wellness programmes, childcare amenities, free flights, unlimited discounted flights, exclusive partner discounts

Skills & Requirements

Must-have

  • Maintain safety and security standards
  • Operate check-in counters and gates
  • Conduct staff briefings and de-briefings
  • Ensure SOP compliance with GOM
  • Monitor staff discipline and attendance

Nice-to-have

  • Friendly and mature approach
  • Ability to perform under pressure
  • Knowledge of Korean language
  • Strong interpersonal communication skills
  • Willingness to work shifts

Key Requirements

  • Proficient in oral and written English
  • Proficient in Bahasa Malaysia
  • Ability to maintain high confidentiality
  • Tactful and discreet when dealing with people

Work Rights

Not specified

Tailored Resume

Cover Letter