26958414 Business Command Center Major - Cyber Incident Region Lead
CITIBANK N.A.
Singapore
Not specified
10+ years incident management experience
Cyber event response coordination
Senior stakeholder management skills
CitiBank N.A. is seeking a Business Command Center Major - Cyber Incident Region Lead in Singapore to oversee major incident management and cyber response across the APAC region. The role demands extensive experience in incident management, strategic decision-making, and senior stakeholder engagement
Job Summary
The role serves as the APAC regional lead for Services Major Incident Management and Cyber Response with full accountability for departmental outcomes.
Candidates must drive rapid engagement of key remediation resources to minimize client-visible service disruptions within a 24x7x365 framework.
The position requires managing direct reports and fostering a high-performance culture aligned with organizational objectives while ensuring robust escalation models.
Matching Summary
Match Score: 85
CitiBank N.A. is seeking a Business Command Center Major - Cyber Incident Region Lead in Singapore to oversee major incident management and cyber response across the APAC region. The role demands extensive experience in incident management, strategic decision-making, and senior stakeholder engagement.
Skills & Requirements
Must-have
10+ years incident management experience
Cyber event response coordination
Senior stakeholder management skills
24x7x365 operational framework
Team leadership and performance management
Nice-to-have
Executive level negotiation skills
Strategic resource planning capabilities
Cross-functional collaboration expertise
High-pressure environment adaptability
Key Requirements
Bachelor's degree required
Master's degree preferred
10+ years relevant experience in incident management or cyber response