Customer Success Operations Analyst Ii (remote, Bra)
CrowdStrike UK
Remote, Brazil
Fully remote
Customer success tools and processes
Execute operational activities
Provide internal end-user support
CrowdStrike protects the people, processes and technologies that drive modern organizations with the world’s most advanced AI-native platform
Job Summary
CrowdStrike protects the people, processes and technologies that drive modern organizations with the world’s most advanced AI-native platform.
In this role, you will work closely with our Technical Support, Technical Account Management, and Sales teams to execute operational activities that drive customer success and business growth.
CrowdStrike is proud to be an equal opportunity employer and is committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
Matching Summary
CrowdStrike protects the people, processes and technologies that drive modern organizations with the world’s most advanced AI-native platform.
Skills & Requirements
Must-have
Customer Success tools and processes
execute operational activities
provide internal end-user support
identify process improvement areas
Microsoft Office Suite and/or Google Apps
Nice-to-have
mission-driven company culture
limitless passion and innovation
fanatical customer commitment
work independently and cross-functionally
Key Requirements
BA/BS degree
1-2 years relevant experience
CRM, CSM, or Support Case Management tools experience