Sr Associate Engagement Manager

Epic

Guadalajara, Jalisco, Mexico
Fully remote
Workday implementation methodology
Project management in software implementations
Customer service and quality delivery
The Sr. Associate Engagement Manager will manage full lifecycle deployments utilizing Workday Deployment Methodology for low to medium complexity projects and support Engagement Managers and Project Directors

Job Summary

  • The Sr. Associate Engagement Manager will manage full lifecycle deployments utilizing Workday Deployment Methodology for low to medium complexity projects and support Engagement Managers and Project Directors.
  • Workday is a Fortune 500 company committed to integrity, empathy, and shared enthusiasm, offering trust, tools, and support for long-term employee growth.
  • The company promotes a flexible work approach combining in-person and remote work, fostering strong community connections and effective collaboration.

Matching Summary

The Sr. Associate Engagement Manager will manage full lifecycle deployments utilizing Workday Deployment Methodology for low to medium complexity projects and support Engagement Managers and Project Directors.

Skills & Requirements

Must-have

  • Workday Implementation Methodology
  • Project management in software implementations
  • Customer service and quality delivery
  • Timesheet review and compliance verification
  • RAIDQ Log and Support Case management

Nice-to-have

  • Smartsheet experience
  • SaaS / ERP experience
  • Consulting experience managing customer expectations
  • Ability to juggle multiple projects
  • Effective cross-team collaboration
  • Passion for continuous improvement
  • Fun and inclusive company culture

Key Requirements

  • Up to 1 year project management experience
  • Up to 1 year Workday or similar ERP implementation experience
  • 2+ years software implementation experience
  • Excellent English communication skills
  • Experience coordinating smaller project streams

Work Rights

Not specified

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