Quality Specialist

Villagemd

Unknown
Base: $21.50-$22.25ph; bonus/equity: not specified...
Fully remote
Outbound patient calls
Medication adherence support
Electronic medical record navigation
VillageMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care

Job Summary

  • VillageMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • As a Quality Specialist, you will partner closely with quality, population health, and pharmacy teams to deliver wrap-around care for patients and ensure medication adherence.
  • VillageMD offers a comprehensive benefits platform including Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Matching Summary

VillageMD is a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Salary

Base: $21.50-$22.25/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Outbound patient calls
  • Medication adherence support
  • Electronic Medical Record navigation
  • Medication reconciliation
  • Patient appointment scheduling
  • Work from home setup
  • Communication with healthcare teams

Nice-to-have

  • Bilingual English/Spanish
  • Experience with Medicare Advantage plans
  • Telephonic call center experience
  • Prior EHR experience
  • Proactive and detail oriented
  • Team building participation
  • Kindness and compassion in patient interactions

Key Requirements

  • High school diploma or GED equivalent
  • Certified Medical Assistant or Certified Pharmacy Technician or equivalent healthcare experience
  • Minimum 1 year healthcare experience preferred
  • Intermediate to advanced keyboarding skills (35 WPM+)
  • Hard-wired home internet with minimum 100mbps download and 10mbps upload
  • Candidate supplied home workspace
  • Preferred bilingual English/Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter