Centralized Lending Specialist (mortgage Loan Officer) - Chandler, Az

Bank of America

Chandler, Az, US
Onsite
Answering inbound and outbound calls
Analyzing financial goals
Submitting mortgage applications
This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit

Job Summary

  • This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit.
  • Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
  • At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Matching Summary

This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit.

Skills & Requirements

Must-have

  • Answering inbound and outbound calls
  • Analyzing financial goals
  • Submitting mortgage applications
  • Gathering loan documentation
  • Utilizing multiple technology systems
  • Communicating with clients and partners

Nice-to-have

  • Relationship-deepening and client care mentality
  • Proactive client interaction
  • Suggesting alternative products/services
  • Working under pressure
  • Building positive rapport
  • Commitment to professional ethic

Key Requirements

  • 1+ year sales and mortgage experience
  • SAFE Act registration requirements
  • High School Diploma / GED / Secondary School or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter