CUSTOMER SERVICE EXECUTIVE

WORLDWIDE LOGISTICS SINGAPORE PTE. LTD.

Singapore, Singapore
**
Fluent in mandarin and english
1-2 years customer service experience
Freight forwarding or logistics background
** Worldwide Logistics Singapore Pte. Ltd. is seeking a proactive customer service executive to provide exceptional support in logistics operations. The ideal candidate will have strong communication skills, relevant customer service experience in the logistics sector, and fluency in both Mandarin and English. **

Job Summary

  • This role serves as the primary point of contact for managing shipments, bookings, and client escalations across air, sea, and cross-trade logistics.
  • The successful candidate will liaise with operations teams and external vendors to proactively resolve service disruptions and ensure end-to-end service excellence.
  • Proficiency in both Mandarin and English is essential for effectively supporting Chinese-speaking clients and facilitating cross-border business operations.

Matching Summary

Match Score: 75

** Worldwide Logistics Singapore Pte. Ltd. is seeking a proactive customer service executive to provide exceptional support in logistics operations. The ideal candidate will have strong communication skills, relevant customer service experience in the logistics sector, and fluency in both Mandarin and English. **

Skills & Requirements

Must-have

  • Fluent in Mandarin and English
  • 1-2 years customer service experience
  • Freight forwarding or logistics background

Nice-to-have

  • Proactive and empathetic approach
  • Strong organizational skills
  • Self-motivated in fast-paced environment

Key Requirements

  • Minimum O Level/Diploma/Graduate Diploma
  • 1-2 years experience in freight forwarding or 3PL
  • Fluency in written and spoken Mandarin and English

Work Rights

Not specified

Tailored Resume

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