Senior Customer Service Rep (uch)

RPS Solutions (R1RCM)

Remote
High call volume experience
Medical claims knowledge
Patient focused customer service
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals

Job Summary

  • R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals.
  • As a Senior Customer Service Representative, you will manage patient questions and concerns in a confidential and professional manner.
  • Employees who thrive in this role have experience with medical claims and denials, and insurance related questions.

Matching Summary

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals.

Skills & Requirements

Must-have

  • high call volume experience
  • medical claims knowledge
  • patient focused customer service

Nice-to-have

  • experience with EMR systems
  • ability to work in fast-paced environment
  • strong communication skills

Key Requirements

  • Minimum 1 year of experience in healthcare call center
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter