Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners
Job Summary
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
Develop end‑to‑end architecture for strategic solutions that enable customer engagement journeys across markets and channels.
Apply agentic architecture concepts (e.g., orchestration, event-driven interaction, policy/guardrail design) to enable AI‑assisted workflows responsibly within the customer engagement ecosystem.
Matching Summary
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
Skills & Requirements
Must-have
Customer Engagement ecosystem evolution
end-to-end architecture design
integration patterns and API-first
CRM SAAS platforms (Salesforce, Veeva)
agentic architecture concepts
Nice-to-have
collaborative mentality
consulting skills
visualization skills
industry forums engagement
Key Requirements
Master's degree in Computer Science or Bachelor's with experience
Demonstrated IT experience across architecture domains