The Business Process Analyst – AI Enablement & Change supports the adoption and effective use of enterprise AI solutions across FIS Client Office organizations
Job Summary
The Business Process Analyst – AI Enablement & Change supports the adoption and effective use of enterprise AI solutions across FIS Client Office organizations.
This role focuses on analyzing, improving, and integrating business processes while working closely with teams and designated change champions to embed AI-enabled ways of working into day‑to‑day operations.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
Matching Summary
The Business Process Analyst – AI Enablement & Change supports the adoption and effective use of enterprise AI solutions across FIS Client Office organizations.
Skills & Requirements
Must-have
Business process analysis and modeling
Process improvement methodologies
AI-enabled capabilities integration
Data and root cause analysis
Cross-functional workshop facilitation
Change enablement and adoption support
Nice-to-have
Entrepreneurial, passionate, and fun team
Continuous learning mindset
Navigating matrixed environments
Key Requirements
Business process analysis, modeling, and documentation
Process improvement methodologies (Lean, Six Sigma)
Ability to identify and integrate AI-enabled capabilities
Data analysis, root cause analysis, and performance measurement
Facilitation of workshops and cross-functional working sessions