Support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups
Job Summary
Support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
Serve as liaison to 3rd party collection agency and respond to inquiries and provide documentation to assist in the account reconciliation and resolution.
Processes credit applications for new advertisers working with station Sales Account Executives.
Matching Summary
Support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups.
Skills & Requirements
Must-have
customer sensitive collection calls
delinquency letters
3rd party agency placement
credit review for new account set ups
respond to inquiries for new advertiser set-ups
Nice-to-have
strong analytical skills
strong problem-solving skills
self-motivated
strong interpersonal skills
team player
Key Requirements
Minimum 5 years’ experience in customer service or collections
Associates degree in Accounting or Management, preferred