Job Summary

• As a Client Success Manager, you will evaluate clients' billing needs and create best practice workflows. You will coordinate billing activities with physician practices and ensure proper system setup. Your role will involve analyzing financial health and making recommendations to improve operations and reimbursement trends.
• You will be responsible for training staff on PrognoCIS software and tracking operational elements of physician practices. Establishing and maintaining relationships with clients will be key to your success. Additionally, you will create month-end reports and research billing information relevant to states and insurances.
• This position offers an opportunity to work closely with implementation teams and billing teams to enhance overall client satisfaction and operational efficiency.

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Skills & Requirements

Key Requirements

• Experience in client success management
• Knowledge of billing practices
• Training experience on software systems

Work Rights