Customer Banking Specialist- Kempsey

CommBank

Kempsey, Australia
Part-time (23.5 hours and 19 hours per week with specific scheduled hours)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking part-time Customer Banking Specialists for their Kempsey branch, focusing on delivering exceptional banking experiences to customers. The role involves engaging with customers on their banking needs and providing solutions through effective communication and problem-solving

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Kempsey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

Match Score: 75

CommBank is seeking part-time Customer Banking Specialists for their Kempsey branch, focusing on delivering exceptional banking experiences to customers. The role involves engaging with customers on their banking needs and providing solutions through effective communication and problem-solving.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Complete financial health checks
  • Demonstrate in-branch technology

Nice-to-have

  • Act with integrity
  • Customer at the centre
  • Build a career with CommBank

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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