Senior Manager, Quality Assurance (qa Specialist)

M&G Global Services Private Limited

Mumbai, India
On-site
Financial crime compliance (fcc)
Aml, sanctions, pep screening
Transaction monitoring
Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business

Job Summary

  • Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business.
  • Convene calibration forums to ensure uniformity and precision of QA practices.
  • Identify control gaps, process deviations, and recurring errors and conduct trend and root cause analysis to ensure 1LOD implements appropriate corrective action plans.

Matching Summary

Conduct independent QA sample-based reviews/testing of FC Screening, TM, CDD and EDD cases to assess quality, accuracy, and adherence to internal policies and regulatory requirements across the Life business.

Skills & Requirements

Must-have

  • Financial Crime Compliance (FCC)
  • AML, sanctions, PEP screening
  • Transaction Monitoring
  • Enhanced Due Diligence (EDD)
  • KYC/EDD principles
  • Quality Assurance assessments

Nice-to-have

  • Coaching analysts
  • Capability uplift
  • Risk-based QA approaches
  • Inclusive culture

Key Requirements

  • 8–10 years of experience in FCC
  • Graduate degree in Science /Commerce/Management Sciences/Business Administration/Law
  • CAMS certification desirable

Work Rights

Not specified

Tailored Resume

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