Part Time Front Office Agent

Hotel Chadstone Melbourne MGallery

Sonoma, CA, United States
Base: $27.00ph; bonus/equity: not specified; benef...
On-site
Exceptional guest service delivery
Accurate check-in and check-out
Respond to guest inquiries promptly
As Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive

Job Summary

  • As Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
  • Benefit from employee discounts worldwide, learning programs, and opportunities for talent development and growth within the company.
  • Work closely and efficiently with Valet/Parking and Housekeeping to ensure smooth arrival and departure of guests while maintaining a safe working environment.

Matching Summary

As Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.

Salary

Base: $27.00/hour; Bonus/Equity: Not specified; Benefits: Competitive and flexible Health Care Benefit Plans, Employee benefit card offering discounted rates in Accor worldwide

Skills & Requirements

Must-have

  • Exceptional guest service delivery
  • Accurate check-in and check-out
  • Respond to guest inquiries promptly
  • Promote loyalty program and upselling
  • Work efficiently with other departments
  • Maintain professional attire and grooming

Nice-to-have

  • Passion for hospitality
  • Problem-solving skills
  • Ability to de-escalate conflicts
  • Team player mentality

Key Requirements

  • Open availability including weekends/holidays/mornings/nights
  • Customer service experience is a plus
  • Excellent written and verbal communication skills
  • Computer knowledge
  • Cash handling experience
  • Proof of legal work authorization in the United States

Work Rights

Must be legally able to work in the United States

Tailored Resume

Cover Letter