Scheduling Coordinator 1 - Ross Cardiovascular Imaging Lab
The Ohio State University
Columbus, Ohio, US
Electronic medical record (emr) system proficiency
Scheduling and registration system proficiency
Accurate demographic and insurance information gathering
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures
Job Summary
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Schedule return appointments and/or other appointments as assigned.
Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
Matching Summary
This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Skills & Requirements
Must-have
Electronic Medical Record (EMR) system proficiency
Scheduling and registration system proficiency
Accurate demographic and insurance information gathering
Customer problem-solving
Communication with clinical staff
Nice-to-have
Strong problem-solving skills
High level of customer service skills
Ability to prioritize and coordinate multiple tasks
Key Requirements
High School Diploma or GED
Minimum 6 months customer service or healthcare experience
PC Knowledge
Interpersonal, verbal, and written communication skills