Assistant Box Office Manager, O2 Forum Kentish Town

Academy Music Group

Kentish Town, London, GB
Full-time, onsite
Box office experience
Digital ticketing platforms
Customer service excellence
The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town, responsible for providing exceptional customer service and ticketing support for live events. Ideal candidates should possess experience in a box office environment, strong customer service skills, and flexibility to work irregular hours

Job Summary

  • You will contribute to the effective running of our core business, be passionate about the entertainment industry and provide ticketing services across a wide variety of live events.
  • The successful candidate will be contributing to an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.
  • As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Matching Summary

Match Score: 85

The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town, responsible for providing exceptional customer service and ticketing support for live events. Ideal candidates should possess experience in a box office environment, strong customer service skills, and flexibility to work irregular hours.

Skills & Requirements

Must-have

  • Box office experience
  • Digital ticketing platforms
  • Customer service excellence
  • Microsoft Office proficiency
  • Ticketmaster liaison
  • Cash management

Nice-to-have

  • Passion for entertainment
  • Proactive organiser
  • Attention to detail
  • Diplomacy skills
  • Inclusive culture advocate

Key Requirements

  • Experience in a box office environment
  • Knowledge in using digital ticketing platforms
  • Proven track record in customer service
  • Proficient in Microsoft Office packages
  • Good communication and diplomacy skills
  • Flexibility to work irregular hours

Work Rights

Not specified

Tailored Resume

Cover Letter