Front Office Receptionist

RACV

Royal Pines, Queensland, Australia
Permanent full-time salary + penalties; benefits: ...
**
4-5 star hotel front office experience
Opera pms proficiency
Full availability for rotating shifts
** RACV is seeking a Front Office Receptionist for their Royal Pines Resort in Queensland, Australia. The role involves providing excellent customer service as the first point of contact for guests, handling reservations, and collaborating with various teams to ensure a memorable experience. **

Job Summary

  • Join a purpose-driven organization creating meaningful travel experiences at the RACV Royal Pines Resort on the Gold Coast.
  • As the first point of contact, you will deliver exceptional service by managing check-ins, reservations, and guest inquiries while maintaining accurate records in Opera PMS.
  • The role offers permanent full-time employment with generous employee benefits, discounts on RACV products, and opportunities for career progression within a supportive team culture.

Matching Summary

Match Score: 75

** RACV is seeking a Front Office Receptionist for their Royal Pines Resort in Queensland, Australia. The role involves providing excellent customer service as the first point of contact for guests, handling reservations, and collaborating with various teams to ensure a memorable experience. **

Salary

Permanent Full-time salary + penalties; Benefits: Generous employee discounts & perks; Not specified

Skills & Requirements

Must-have

  • 4-5 star hotel front office experience
  • Opera PMS proficiency
  • Full availability for rotating shifts
  • Excellent communication skills
  • Qld Working with Children Check eligibility

Nice-to-have

  • Passion for hospitality industry
  • Proactive problem-solving abilities
  • Team collaboration mindset
  • Revenue generation through upselling

Key Requirements

  • Previous experience in 4-5 star hotel front office
  • Eligibility to obtain Qld Working with Children Check
  • Evidence of eligibility to work in Australia

Work Rights

Must provide evidence of eligibility to work in Australia

Tailored Resume

Cover Letter