Customer Service Officer

Arrow Electronics

Zhonghe Dist., Taiwan
So entries and maintenance
Shipment release and inventory
Customer returns (rma)
Responsible for system-related work including SO entries, maintenance, shipment release, and inventory management

Job Summary

  • Responsible for system-related work including SO entries, maintenance, shipment release, and inventory management.
  • Collaborates closely with Field Sales, Inside Sales, Quote Specialist/Marketing, Warehouse, and Logistics for overall customer management and handling RMA.
  • Offers competitive financial compensation, a solid benefits package including medical and life insurance, discretionary performance bonus, paid time off, and growth opportunities.

Matching Summary

Responsible for system-related work including SO entries, maintenance, shipment release, and inventory management.

Skills & Requirements

Must-have

  • SO entries and maintenance
  • shipment release and inventory
  • customer returns (RMA)
  • pre-order and order entry
  • Microsoft Excel proficiency (Pivot, VLOOKUP)

Nice-to-have

  • customer-service oriented mindset
  • analytical and problem-solving
  • self-motivated with urgency

Key Requirements

  • Diploma or Degree in any fields
  • At least 3 years of experience
  • Excellent communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter