Ms Engineer - Aci

NTT AUSTRALIA PTY

Unknown, Unknown, Australia
On-site
Pulse secure ssl vpn
Palo alto, fortinet firewalls
Cisco nexus switches
NTT DATA is seeking a Networking Managed Services Engineer (L1) to provide managed services that ensure the operational efficiency of client IT infrastructures. The role involves troubleshooting technical incidents, monitoring systems, and optimizing processes, all while contributing to a diverse and inclusive workplace culture

Job Summary

  • As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational.
  • Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.
  • You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements.

Matching Summary

Match Score: 75

NTT DATA is seeking a Networking Managed Services Engineer (L1) to provide managed services that ensure the operational efficiency of client IT infrastructures. The role involves troubleshooting technical incidents, monitoring systems, and optimizing processes, all while contributing to a diverse and inclusive workplace culture.

Skills & Requirements

Must-have

  • Pulse Secure SSL VPN
  • Palo Alto, Fortinet Firewalls
  • Cisco Nexus switches
  • BGP, OSPF, EIGrP routing protocols
  • ITSM tools and processes
  • Handle tickets as per SOPs

Nice-to-have

  • Client-focused approach
  • Adaptability to changing environments
  • Positive outlook and resilience
  • Communicate across cultures

Key Requirements

  • Bachelor's degree in IT/Computing or equivalent experience
  • Basic understanding of networking technologies
  • Disciplined ticket handling
  • Strong planning skills
  • Work ethic and capacity for longer hours

Work Rights

Not specified

Tailored Resume

Cover Letter