Senior Process Architect

Pingidentity

United States
Base: $100,000 - $150,000; bonus/equity: not speci...
On-site
Ai-augmented business processes
Current- and future-state process design
Process modeling and analysis
Ping Identity is seeking a Senior Process Architect to join their Business Transformation Office, focusing on designing AI-augmented business processes to enhance operational efficiency and customer experiences. The ideal candidate will have extensive experience in business process architecture and a strong understanding of AI and automation concepts

Job Summary

  • This role is focused on designing AI-augmented business processes that can scale rapidly, enabling teams to handle more volume and complexity while sustaining a great customer and employee experience.
  • You will lead current- and future-state process design for priority business functions, design AI-augmented workflows, and turn work into numbers providing structured process and metric inputs into business cases.
  • The company offers a culture that empowers you to do your best work, competitive benefits and perks, and opportunities for growth and learning.

Matching Summary

Match Score: 85

Ping Identity is seeking a Senior Process Architect to join their Business Transformation Office, focusing on designing AI-augmented business processes to enhance operational efficiency and customer experiences. The ideal candidate will have extensive experience in business process architecture and a strong understanding of AI and automation concepts.

Salary

Base: $100,000 - $150,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • AI-augmented business processes
  • current- and future-state process design
  • process modeling and analysis
  • quantitative and analytical skills
  • AI/automation/analytics concepts

Nice-to-have

  • P&L targets
  • Sales, Support, Customer Success, Engineering, or SDR/BDR
  • embedding AI into workflows

Key Requirements

  • 8+ years in business process architecture, process design, operational excellence, or transformation consulting
  • Track record leading cross-functional process redesign
  • Proven success co-creating process maps with business partners
  • Deep expertise in process modeling and analysis
  • Strong quantitative and analytical skills
  • Familiarity with AI / automation / analytics concepts

Work Rights

Not specified

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