Senior Success Guide - Analytics

Salesforce

**
4+ years customer success or data analytics experience
Salesforce core environment proficiency
Advanced expertise in tableau and crm analytics
** Salesforce is seeking a Senior Success Guide in Analytics to support customers in maximizing their use of Salesforce's analytics and AI solutions, particularly Tableau and CRM Analytics. The ideal candidate will have a strong background in customer success, data analytics, and technical consulting, with the ability to coach customers on best practices and drive business outcomes. **

Job Summary

  • The Senior Success Guide plays a pivotal role in helping customers realize value and accelerate adoption across the Salesforce Analytics and AI ecosystem.
  • Candidates must blend business acumen with technical depth to coach customers on best practices across Tableau Cloud, Data360 integration, and AI-driven analytics.
  • Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Match Score: 75

** Salesforce is seeking a Senior Success Guide in Analytics to support customers in maximizing their use of Salesforce's analytics and AI solutions, particularly Tableau and CRM Analytics. The ideal candidate will have a strong background in customer success, data analytics, and technical consulting, with the ability to coach customers on best practices and drive business outcomes. **

Skills & Requirements

Must-have

  • 4+ years customer success or data analytics experience
  • Salesforce Core environment proficiency
  • Advanced expertise in Tableau and CRM Analytics
  • Data360 (Data Cloud) foundational knowledge
  • Tableau or Salesforce CRM Analytics certification

Nice-to-have

  • Experience embedding components in Salesforce Lightning pages
  • Knowledge of Einstein Discovery and predictive modeling
  • Bilingual or multilingual fluency
  • Trailhead Ranger status with Data360 focus
  • Support for enterprise-scale data environments like Snowflake

Key Requirements

  • 4+ years relevant experience in customer success, data analytics, or technical consulting
  • Required: Tableau OR Salesforce CRM Analytics Consultant or Data360 certification
  • Proven ability to learn emerging AI/Data technologies quickly

Work Rights

Not specified

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