Tertiary engineering qualification or trade expertise
Strong problem-solving skills in dynamic environments
This role serves as the key link between customers and Hastings Deering, focusing on maximizing satisfaction and minimizing equipment downtime
Job Summary
This role serves as the key link between customers and Hastings Deering, focusing on maximizing satisfaction and minimizing equipment downtime.
The position involves providing trusted technical support, conducting scheduled inspections, and capturing commercial insights to support demand planning.
Candidates will benefit from flexible working arrangements, comprehensive health and wellbeing programs, and tailored career development opportunities.
Matching Summary
This role serves as the key link between customers and Hastings Deering, focusing on maximizing satisfaction and minimizing equipment downtime.
Skills & Requirements
Must-have
5+ years customer-facing technical experience
Tertiary engineering qualification or trade expertise
Strong problem-solving skills in dynamic environments
Background in mining or heavy equipment industries
Solid parts product knowledge and Caterpillar fleet familiarity
Nice-to-have
Ability to build and maintain customer relationships
Initiative and agility in service delivery
Experience coordinating with OEM teams
Proven track record in parts and service growth
Key Requirements
5+ years experience in customer-facing technical role
Tertiary engineering qualification or relevant trade
Background in mining or heavy equipment industries