Job Summary

• As a Customer Success Specialist, you will be a key player in ensuring customers gain full benefit from Systam's solutions, building long-term relationships and acting as a vital link between clients and internal teams.
• The role involves practical, customer-centric work including resolving daily issues via phone, email, remote connections, and on-site visits, ensuring successful implementations, and supporting effective service utilization.
• Systam offers a chance to work in a growing company with a flat hierarchy where you can truly influence your role and work content, supported by a skilled and encouraging team.

Matching Summary

Salary

Base: 2800–3500 €/month; Bonus/Equity: Bonus model for additional sales; Benefits: Edenred lunch, recreation, and health benefits, occupational healthcare, phone benefit and subscription, office refreshments, team events

Skills & Requirements

Key Requirements

• Experience in customer support, sales, or account management
• Good technical understanding
• Ability to quickly learn new systems
• Good English skills
• Driving license required

Work Rights