Passenger Service Account Manager - Ground Handling

Alliance Ground International (AGI)

St. Louis, MO, United States
Ground operations coordination
Contract and regulatory compliance
Safety and security procedures
Manage, direct, and coordinate all activities relating to ground operations, ensuring contract/regulatory compliance and customer satisfaction

Job Summary

  • Manage, direct, and coordinate all activities relating to ground operations, ensuring contract/regulatory compliance and customer satisfaction.
  • Conduct periodic audits, produce departmental training aids, and ensure all personnel are properly trained to increase efficiency and safety.
  • Build and maintain relationships with stakeholders, resolve issues in a timely manner, and ensure efficient operation of inbound and outbound flights.

Matching Summary

Manage, direct, and coordinate all activities relating to ground operations, ensuring contract/regulatory compliance and customer satisfaction.

Skills & Requirements

Must-have

  • Ground operations coordination
  • Contract and regulatory compliance
  • Safety and security procedures
  • Key performance indicator monitoring
  • Hazardous Materials Training Program

Nice-to-have

  • People management and planning
  • Customer focused and analytical
  • Team player
  • Integrity, fairness, and respect

Key Requirements

  • Associates degree or 3-5 years related experience
  • Valid US driver's license
  • Successful airport badging process completion
  • Ability to lift 50-70 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter