Customer Service Representative

PLS

Chicago, IL, United States
Base: $16.60 - $18.60 usd; bonus/equity: not speci...
On-site
Superior customer service
Educate customers on products
Comply with regulations
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products and services, ensuring compliance with regulations, and accurately completing all transactions.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service.

Salary

Base: $16.60 - $18.60 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • maintain balanced cash drawer
  • process transactions accurately
  • use point-of-sale system

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • honest and have integrity

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services
  • Exceptional attention to detail
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter