Coordinator 1, Technical Product Sales Support

Xumo LLC

National pyy range: $15.00 usd-$32.37 usd; bonus/e...
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Reviewing newly installed business service accounts
Proactively contacting customers
Resolving billing and service errors
** Xumo LLC is seeking a Coordinator 1 for Technical Product Sales Support, responsible for reviewing new Business Service accounts and providing customers with expert guidance on digital first options. The role requires proactive customer interaction, issue resolution, and teamwork, with a focus on service excellence and productivity. **

Job Summary

  • Responsible for reviewing newly installed Business Service accounts and proactively contacting customers to review services, billing, and digital first opportunities.
  • Help customers become Digital First savvy by educating them on the benefits of My Account and navigating through multiple systems to reconcile accounts.
  • Comcast provides best-in-class Benefits to eligible employees, including an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality.

Matching Summary

Match Score: 75

** Xumo LLC is seeking a Coordinator 1 for Technical Product Sales Support, responsible for reviewing new Business Service accounts and providing customers with expert guidance on digital first options. The role requires proactive customer interaction, issue resolution, and teamwork, with a focus on service excellence and productivity. **

Salary

National Pay Range: $15.00 USD-$32.37 USD; Bonus/Equity: Most non-sales positions are eligible for a Bonus; Benefits: best-in-class Benefits

Skills & Requirements

Must-have

  • Reviewing newly installed Business Service accounts
  • Proactively contacting customers
  • Resolving billing and service errors
  • Promoting digital first options
  • Navigating multiple systems

Nice-to-have

  • Enthusiastic learners
  • Own the customer experience
  • Win as a team
  • Drive results and growth

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter