Responsable D’acceptation Client / Customer Acceptance Manager

Airbus Canada Limited Partnership

Mirabel, Quebec, Canada
Hybrid
Customer log book management
Technical focal point for aircraft
Customer relationship management
Airbus Canada is seeking a Customer Acceptance Manager for their A220 Commercial Aircraft Program, based in Mirabel, Quebec. The role involves managing customer interactions and ensuring quality and timely responses throughout the customer acceptance process, with a strong emphasis on collaboration and continuous improvement

Job Summary

  • As a Customer Acceptance Manager (CAM), you will act as the technical focal point for a specific aircraft throughout the Customer Acceptance & Delivery (CAD) process, from pre-assembly to the transfer of ownership.
  • Your responsibilities include steering and coordinating the customer presentation program, managing Customer Log Books, and identifying/mitigating aircraft industrial risks.
  • The company offers attractive financial rewards, a hybrid working policy, and extensive individual development opportunities with access to over 10,000 e-learning courses.

Matching Summary

Match Score: 85

Airbus Canada is seeking a Customer Acceptance Manager for their A220 Commercial Aircraft Program, based in Mirabel, Quebec. The role involves managing customer interactions and ensuring quality and timely responses throughout the customer acceptance process, with a strong emphasis on collaboration and continuous improvement.

Skills & Requirements

Must-have

  • Customer log book management
  • Technical focal point for aircraft
  • Customer relationship management
  • Industrial risk identification and mitigation
  • Cross-functional collaboration

Nice-to-have

  • Proactive communication
  • Diplomacy under pressure
  • Positive stakeholder challenging
  • Multicultural and multidisciplinary environment
  • Continuous improvement feedback loop

Key Requirements

  • 10 years minimum experience in aerospace
  • University degree in engineering or aeronautical maintenance
  • Fluent English and local language mastery
  • Solid knowledge of FAL management and Airbus industrial processes
  • Deep transverse technical culture

Work Rights

Not specified

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