Commercial Account Director

Five9

San Ramon, California, USA
Base: $70,400—$169,300 usd; bonus/equity: annual p...
Hybrid (3 days in the san ramon office: monday, wednesday, thursday)
Customer relationship management
Sales strategy development
Upselling and cross-selling
Five9 is seeking a Commercial Account Director to manage customer relationships and drive revenue growth within existing accounts. The ideal candidate should possess strong sales experience, particularly in CCaaS or SaaS, and demonstrate a track record of exceeding targets while fostering a team-oriented and inclusive culture

Job Summary

  • The Commercial Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.
  • This is a hunting role, however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.
  • The total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Matching Summary

Match Score: 85

Five9 is seeking a Commercial Account Director to manage customer relationships and drive revenue growth within existing accounts. The ideal candidate should possess strong sales experience, particularly in CCaaS or SaaS, and demonstrate a track record of exceeding targets while fostering a team-oriented and inclusive culture.

Salary

Base: $70,400—$169,300 USD; Bonus/Equity: annual performance bonus, stock, and/or other applicable incentive compensation plans; Benefits: Health, dental, and vision coverage, Short & Long-Term Disability, Basic Life Insurance, 401k saving plan with employer matching, mental health support platform, employee stock purchase plan, Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

Skills & Requirements

Must-have

  • customer relationship management
  • sales strategy development
  • upselling and cross-selling
  • drive new revenue opportunities
  • customer retention

Nice-to-have

  • trusted advisor
  • business athletes
  • assertive team players
  • nimble and intelligent

Key Requirements

  • Minimum of 5 years of successful experience in sales
  • track record of exceeding targets
  • CCaaS and/or SaaS experience
  • agent count of 100 - 3,000
  • Success selling at the C-level
  • proven sales hunter and closer

Work Rights

Not specified

Tailored Resume

Cover Letter