Customer Service Representative

Animal Doctors of South Tampa

Tampa, FL, US
Competitive pyy; performance bonuses available; no...
Not specified
Previous customer service experience required
Previous veterinary experience required
Able to work rotating saturdays
Animal Doctors of South Tampa is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary clinic setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while fostering a welcoming environment for pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience through professional communication and seamless scheduling.
  • Key responsibilities include managing appointments, triaging inquiries, processing billing transactions, and maintaining accurate patient records in the practice management system.
  • The company offers tailored development programs, competitive pay with performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Animal Doctors of South Tampa is seeking a Customer Service Representative to provide exceptional client experiences in a veterinary clinic setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while fostering a welcoming environment for pets and their owners.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Previous veterinary experience required
  • Able to work rotating Saturdays
  • Strong organizational skills
  • Basic proficiency with scheduling software

Nice-to-have

  • Excellent communication skills
  • Desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Empathy in client interactions
  • Active listening skills

Key Requirements

  • Previous customer service experience required
  • Previous veterinary experience required
  • Must be able to work rotating Saturdays

Work Rights

Not specified

Tailored Resume

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