Patient Service Representative

Franciscan Alliance Inc

Mooresville, IN, United States
On-site
First point of contact with patients
Coordinate patient schedules
Collect patient payments
Franciscan Alliance Inc is seeking a Patient Service Representative for their Mooresville, IN location. The role involves serving as the first point of contact for patients, requiring excellent customer service and administrative support skills, ideally with experience in healthcare

Job Summary

  • Patient Service Representatives (PSRs) play a critical role in our Physician Offices, serving as the first point of contact with patients and providing information, direction, and support.
  • This role collaborates with providers, management, and clinical staff to coordinate patient schedules and provide administrative support, including compassionate engagement regarding financial responsibilities.
  • Franciscan Health offers a team approach to care, professional development opportunities, and an enhanced benefits package with a pay structure to reward experience and expertise.

Matching Summary

Match Score: 85

Franciscan Alliance Inc is seeking a Patient Service Representative for their Mooresville, IN location. The role involves serving as the first point of contact for patients, requiring excellent customer service and administrative support skills, ideally with experience in healthcare.

Skills & Requirements

Must-have

  • First point of contact with patients
  • Coordinate patient schedules
  • Collect patient payments
  • Balance daily encounter forms

Nice-to-have

  • Compassionate engagement
  • Team approach to care
  • Joyful Service

Key Requirements

  • High School Diploma/GED
  • 1 year Customer Service
  • 1 year Healthcare (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter