It Service Manager

telia.ee

Base: 4,000-6,000 eur (gross); bonus/equity: annua...
Fully remote
5+ years of experience in it service management
Strong knowledge of itil and servicenow
Strong analytical and communication skills
As B2C IT Service Manager, you will be responsible for service quality and stability

Job Summary

  • As B2C IT Service Manager, you will be responsible for service quality and stability.
  • You will work closely with stakeholders across various organizational levels.
  • Join a supportive team focused on enabling IT to deliver quality services.

Matching Summary

As B2C IT Service Manager, you will be responsible for service quality and stability.

Salary

Base: 4000-6000 EUR (gross); Bonus/Equity: annual performance bonuses; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • 5+ years of experience in IT Service Management
  • Strong knowledge of ITIL and ServiceNow
  • Strong analytical and communication skills

Nice-to-have

  • Curious and proactive team player
  • Growth mindset
  • Ability to work independently in ambiguous situations

Key Requirements

  • Fluency in English
  • Stakeholder Management skills
  • Change Management skills

Work Rights

Not specified

Tailored Resume

Cover Letter