Community Manager

Immunefi

Remote, Global
Remote (global), with a requirement to overlap 4+ hours with eu business hours.
1-2 years web3 or crypto community management experience
Hands-on discord moderation and tooling skills
Zendesk or similar ticketing platform experience
Immunefi is seeking a Community Manager to oversee engagement and support within their decentralized security platform. The ideal candidate should have 1-2 years of experience in community management in the Web3 or crypto space, particularly with Discord and Zendesk

Job Summary

  • Immunefi is the premier security platform connecting ethical hackers with blockchain protocols to protect billions in user funds.
  • The role involves owning the Discord server, managing Zendesk support queues, and ensuring timely resolution of queries from security researchers.
  • Candidates must have 1-2 years of experience in Web3 community management and be able to overlap at least 4 hours with EU business hours.

Matching Summary

Match Score: 85

Immunefi is seeking a Community Manager to oversee engagement and support within their decentralized security platform. The ideal candidate should have 1-2 years of experience in community management in the Web3 or crypto space, particularly with Discord and Zendesk.

Skills & Requirements

Must-have

  • 1-2 years Web3 or crypto community management experience
  • Hands-on Discord moderation and tooling skills
  • Zendesk or similar ticketing platform experience
  • Overlap 4+ hours with EU Business Hours

Nice-to-have

  • Prior cybersecurity or bug bounty community role
  • Familiarity with Looker Studio analytics tools
  • Ability to simplify complex technical concepts
  • Proactive mindset with strong organizational skills

Key Requirements

  • 1-2 years proven experience in crypto/Web3 community management
  • Experience managing support queues with Zendesk
  • Strong written and verbal communication skills
  • Must overlap 4+ hours with EU Business Hours

Work Rights

Not specified

Tailored Resume

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