This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services
Job Summary
This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.
The successful candidate will lead the IT process globally, act as the mandated lead for critical services problem management, and ensure audit readiness.
You will work closely with DevOps teams, Product Owners, and Risk functions to maintain safe, secure, compliant, and reliable payment platforms.
Matching Summary
This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.
Skills & Requirements
Must-have
ITIL framework expertise
Payments services experience
ServiceNow tooling familiarity
Global incident management
Post-mortem analysis
Nice-to-have
Proactive problem solver
Agile environment experience
Offshore team guidance
Stakeholder management skills
Self-organizing mindset
Key Requirements
Bachelor's degree in Computer Science or Engineering
2-5+ years in IT operations, DevOps, or SRE roles
Deep understanding of ITIL, Agile, and DevOps frameworks