Patient Service Representative

Ohiohealthrewards

Fully remote
Exceptional customer service
Accurate patient identification
Insurance eligibility verification
Ohiohealthrewards is seeking a Patient Service Representative to provide exceptional customer service in a fully remote role. The position involves handling patient inquiries, managing appointment scheduling, and ensuring accurate documentation while adhering to privacy regulations

Job Summary

  • We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
  • The Patient Service Representative I may be expected to perform any of the following and other duties as assigned.
  • OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

Matching Summary

Match Score: 85

Ohiohealthrewards is seeking a Patient Service Representative to provide exceptional customer service in a fully remote role. The position involves handling patient inquiries, managing appointment scheduling, and ensuring accurate documentation while adhering to privacy regulations.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Accurate patient identification
  • Insurance eligibility verification
  • Patient demographic and financial information
  • HIPAA compliance

Nice-to-have

  • Inspire hope and learn
  • Work collectively professionally
  • Conflict resolution skills
  • Service recovery

Key Requirements

  • High School or GED
  • Typing of 40 wpm
  • 1-2 years service industry experience
  • 1-2 years medical office experience
  • 1-2 years call center experience
  • 1-2 years collections experience

Work Rights

Not specified

Tailored Resume

Cover Letter