Consultant, Ecommerce Operations

Canadian Tire Corporation, Limited

Canada
Base: $53,000.00 - $88,000.00 py; bonus/equity: pe...
**
Ecommerce order flow
Store fulfillment processes
Operational issue resolution
** Canadian Tire Corporation is seeking a Consultant for their eCommerce Operations team to ensure effective online order flow and store fulfillment processes. The role involves operational support, issue resolution, performance analysis, and collaboration with cross-functional teams, all while maintaining a strong customer service focus. **

Job Summary

  • Support the day-to-day execution of online order flow and store fulfillment processes as a key operational partner.
  • Resolve operational issues, analyze performance, and identify opportunities to improve customer experience, store productivity, and overall eCommerce KPIs.
  • Participate in discovery, design, and delivery of new eCommerce enhancements, including process and system testing.

Matching Summary

Match Score: 75

** Canadian Tire Corporation is seeking a Consultant for their eCommerce Operations team to ensure effective online order flow and store fulfillment processes. The role involves operational support, issue resolution, performance analysis, and collaboration with cross-functional teams, all while maintaining a strong customer service focus. **

Salary

Base: $53,000.00 - $88,000.00 per annum; Bonus/Equity: Performance incentives; Benefits: Comprehensive benefits and retirement programs, Continuing Education Programs, Other perks

Skills & Requirements

Must-have

  • ecommerce order flow
  • store fulfillment processes
  • operational issue resolution
  • customer experience analysis
  • eCommerce KPIs monitoring
  • Microsoft Office proficiency

Nice-to-have

  • proactive solutions-oriented approach
  • strong customer service mindset
  • fast-paced environment adaptability
  • career growth opportunities
  • supporting new eCommerce enhancements

Key Requirements

  • 2-3 years of experience
  • Post-secondary education in Business
  • Proficiency with Responsive Cockpit, CCV2, Service Now
  • Proficiency with Power BI or similar reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter