CIBC Capital Markets is seeking a Customer Service Representative for a part-time role in Châteauguay, QC, focusing on delivering exceptional client experiences and addressing banking needs. The ideal candidate should possess strong interpersonal skills, a commitment to client service, and the ability to work flexible hours
Job Summary
The role involves providing frontline support to clients by helping them manage accounts, resolve issues, and connect with specialized team members.
Employees must be willing to work during bank hours, including evenings and weekends, and may need to travel between different branch locations.
CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off for professional growth.
Matching Summary
Match Score: 85
CIBC Capital Markets is seeking a Customer Service Representative for a part-time role in Châteauguay, QC, focusing on delivering exceptional client experiences and addressing banking needs. The ideal candidate should possess strong interpersonal skills, a commitment to client service, and the ability to work flexible hours.
Salary
Competitive salary; Incentive pay available; Benefits program included
Skills & Requirements
Must-have
Client issue resolution skills
Financial products knowledge
Digital literacy for mobile apps
Flexible schedule including evenings
Weekend availability required
Nice-to-have
Empathy and interpersonal communication
Proactive problem-solving attitude
Curiosity for continuous learning
Team collaboration mindset
Respectful and authentic approach
Key Requirements
Legal eligibility to work in Canada
Ability to pass attribute-based assessment
French proficiency (if applicable)
Work Rights
Must have valid work or study permit if not a citizen