Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients
Job Summary
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
The role involves responding to and resolving customer requests efficiently while maintaining accurate documentation and managing workload to meet service levels.
Unisys offers a collaborative work environment, industry best practice training, and opportunities for career progression in Information Technology.
Matching Summary
Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients.
Skills & Requirements
Must-have
Level 1 IT support
Proactive and technically savvy
24/7 rotating shift work
Customer service professionalism
Incident and request management
Nice-to-have
Collaborative work environment
Career progression opportunities
Industry best practice training
Key Requirements
Baseline Security Clearance
Australian Citizenship
Relevant certificate course or IT experience
Customer service experience preferred
Work Rights
Must be Australian Citizen with Baseline Security Clearance