Wpi Claims Specialist

156

Adelaide, South Australia, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Proactive management of rehabilitation providers
Liaise with internal and external stakeholders
Conduct investigations for dispute proceedings
The role involves providing early, timely, and personal service to workers and employers while managing complex claims

Job Summary

  • The role involves providing early, timely, and personal service to workers and employers while managing complex claims.
  • EML fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees benefit from flexible working arrangements allowing up to 2 days of remote work per week after training.

Matching Summary

The role involves providing early, timely, and personal service to workers and employers while managing complex claims.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Proactive management of rehabilitation providers
  • Liaise with internal and external stakeholders
  • Conduct investigations for dispute proceedings
  • Strong customer service focus
  • Excellent written and verbal communication

Nice-to-have

  • Tertiary studies in Allied Health fields
  • Experience in hospitality or retail sectors
  • Deep technical specialisation in complex claims
  • Empathetic customer experience delivery
  • Ability to work flexibly from home

Key Requirements

  • Customer service, hospitality, or retail experience
  • Attention to detail and time management skills
  • Allied Health tertiary studies (advantageous but not mandatory)

Work Rights

Not specified

Tailored Resume

Cover Letter